Scotties Lotties Floral Designs

Tel 0116 260 1914 Mobile 0796271429

Delivery Terms & Conditions

All items are sent through Royal Mail, either by Recorded Delivery or Special Delivery after the completion of your order.

No deliveries will be made on Bank Holidays. Any deliveries scheduled to arrive on a bank holiday will be delivered the following working day. In addition, orders placed before 5pm on a bank holiday will not be logged and processed until the following working day.

If sent through our courier and the carrier cannot deliver the goods they will leave a card at the address and attempt once more the next working day. We cannot be held responsible for parcels delivered late due to circumstances beyond our, or our carrier's control (such as traffic conditions, adverse weather, acts of god etc.). If you are not able to receive your delivery please follow the instructions on the card to rearrange delivery. If you do not do so and the parcel is returned to ourselves then additional charges will incur to resend.

Orders to Northern Ireland, Isle of Man and Scottish Highlands & Outside the UK will always require a separate quote for postage.
Any delivery costs include VAT at 17.5%.

Items with a total value of £36 or less are sent by recorded delivery, if the order exceeds £36 then Special Delivery postage charges will apply, and will increase in increments according to the number of items per order.

Royal Mail First Class Recorded Delivery:
£0.00 GBP - £4.99 GBP = £1.95 GBP
£5.00 GBP - £9.99 GBP = £2.50 GBP
£10.00 GBP - £14.99 GBP = £3.00 GBP
£15.00 GBP - £19.99 GBP = £3.50 GBP
£20.00 GBP - £24.99 GBP = £4.00 GBP
£25.99 GBP - £29.99 GBP = £4.50 GBP
£30.00 GBP - £36.00 GBP = £5.00 GBP

Royal Mail Special Delivery:
£ 36.01GBP - £59.99 GBP = £7.50
£60.00 GBP - £149.99 GBP = £9.50 GBP
£150.00 GBP - £249.99 GBP = £17.50 GBP
£200.00 GBP - £249.99 GBP = £19.00 GBP
£250.00 GBP - £499.99 GPB = £26.00 GBP
£500.00 GBP - £9,999.99 GPB = £38.00 GBP

Most items are posted out within 14 days although as this business is subject to busy periods this may change, please read the following:
As per the law, you will receive your hand made items within 30 days of sale, or unless otherwise agreed. Therefore if you require your flowers sooner, then firstly contact me to make sure I have stock available and that I can fulfil the request. Not doing so may lead to disappointment.

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